Shipping policy

At Soul and Surf, our goal is to provide you with the best shipping options, no matter where you are. Our mission every day is to deliver to hundreds of customers across the world, and make sure that you receive the most quality levels of responsiveness at any times”

Art Prints:

  • Domestic Shipping Policy ( UK ) :
        • Shipment processing time: 48 Hours
        • Shipping rates & delivery estimates: £9.00 with Royal Mail, tracked. 2 Working days on top of order processing.
        • Shipment confirmation & Order tracking: Order confirmations email when received and tracking details emailed on despatch
        • Customs, Duties and Taxes: N/A
        • Damages: If a print is damaged in transit and is reported within 24 hours of receipt we will replace the artwork at no charge. 
        • Returns Policy: After 24hrs a replacement print and postage is chargeable.

  • International Shipping Policy (EU) :
        • Shipment processing time: 48 Hours
        • Shipping rates & delivery estimates: £18.00 with Royal Mail not guaranteed, tracked. 3-5 Working days on top of order processing.
        • Shipment confirmation & Order tracking: Order confirmations email when received and tracking details emailed on despatch
        • Customs, Duties and Taxes: N/A
        • Damages: If a print is damaged in transit and is reported within 24 hours of receipt we will replace the artwork at no charge. 
        • Returns Policy: After 24hrs a replacement print and postage is chargeable.

  • International Shipping Policy (R.O.W) :
      • Shipment processing time: 48 Hours
      • Shipping rates & delivery estimates: £24.00 with Royal Mail, tracked. 7-10 Working days on top of order processing.
      • Shipment confirmation & Order tracking: Order confirmations email when received and tracking details emailed on despatch
      • Customs, Duties and Taxes: N/A
      • Damages: If a print is damaged in transit and is reported within 24 hours of receipt we will replace the artwork at no charge. 
      • Returns Policy: After 24hrs a replacement print and postage is chargeable.